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Is your Desktop version 3 years old?
Then you need to upgrade your software as it will no longer be supported by Intuit, nor will it be able to connect to the internet anymore come May. That means no emailed invoices, no payroll subscription, no bank, credit card or e-store downloads!
Intuit only supports the last 3 years programs (i.e. in 2019 only 2017, 2018, 2019 will be supported). They have the ability to “disconnect” the program from the internet. That disables payroll, emails, and downloads. If you have payroll they mandate an upgrade every 3 years.